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Air New Zealand
Air New Zealand
Experience NZ Travel Ltd
travel@experiencenz.com
Level 8, AMP Chambers
187 Featherston St
Wellington 6001
New Zealand
 
PO Box 25434
Panama Street
Wellington 6146
 
Tel. +64 (4) 473 4470*
Fax. +64 (4) 473 4471
 
*Office hours are 9:00a.m. to 5:30p.m. NZ time is currently: 7:12AM (Thursday)
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Finally, Denise our thanks to you for your help. From picking up our car at Auckland to dropping off at Christchurch, the only glitch was the Lynx cancellation which is just one of those things. Everything else went like clockwork and your suggestions for accommodation were spot on. I don't expect we'll be back for a while but if and when, we'll be in touch with you. Gwen and David York, UK, December 2002

... Claudia is one of the best people I have ever delt with when it comes to planning an event like this. She has a great way with people and always goes the extra mile time after time ... Thank you so much for helping me put this vacation together. You're the best, Stephen Shea, USA, December 2002

Ian, We have really been impressed by your level of service and your friendly manner. We realize that it may not be appropriate for you to answer some of these questions, but you've been so nice that we thought it wouldn't hurt to ask. In many ways, it feels like we've been chatting with a friend, not a travel consultant. Our biggest regret is that we didn't find your site sooner - unfortunately, we made a lot of our other reservations on our own just surfing the internet. That's how we found you, but it was after we made some of our other arrangements. Philip Min, USA, July 2002

Ian, About the trip, let me think ... I really don't have any words to explain, I have to see the dictionary to find a new word for excellent, good, great, ... we really enjoyed the stay in each place. It was a great honeymoon. This was my first experience travelling out of my country, and it could not have been better. I loved the Kairuru Farm Stay. It was like a place that I have experienced only in my dreams. The house was perfect amidst vast expanse of fields along the mountain-side. Krishna and I had a great time. Absolutely no disturbance and some of the best things one could ask for. I honestly saw a million stars! I have never been so lucky. The view of beach nearby (especially when everything was covered by fog) are better left for a poet's imagination (rather than mine). On the whole New Zealand will always remain a place with sweet memories, and I look forward to my next visit. And about the places you suggested for us to stay, YOU ARE SIMPLY GREAT! I have talked to so many people about you (over here in the US, and I am even copying one of my friend who is planning her honeymoon in New Zealand) Everyone was really very good to us. I guess you are bored of my words of appreciation, so let me say a simple and sincere THANK YOU! Krishna and Aparna Arangode, USA, June 2002

The trip was wonderful - one place better than the next ... all of the accommodations were outstanding and the hosts warm and welcoming. You are lucky to live in such a beautiful country! More to follow, just wanted let you know it was all wonderful. I sang your praises everywhere I went. Laurie Gross, USA, April 2002

Just wanted to tell you we had an awesome vacation in New Zealand. As I told my kids if I had gone there 40 years ago I would never have gone back to Scotland. The accommodations were just great specially the B&Bs. What was really great was the restaurant recommendations were always right on and the breakfasts were delicious. We enjoyed meeting the local people and it was the little extras, Rex and his taxi service, Gary and Kaye’s wonderful garden, Colleen’s breakfasts, Gina’s local knowledge, the Gray’s house and so on. So will we return to NZ, in a heartbeat. We were both fascinated by the flowers and trees and the scenery is overwhelming. You did a great job for us even arranging an earthquake in windy Wellington. Christine Petersen, USA, November 2001

Denise, we sent five emails off to three travel agents and two motel chains asking for places to stay. You were the first to get back to me, the most thorough, and had absolutely terrific follow up. Only one other person even responded and wasn't very thorough. Great job and that's why you got all my business. I wish I would have found you before booking the motorhome. I am sure you would have made it much easier. We are really excited about coming to see your country. Thanks again for all you help. Greg Hughes, USA, September 2001

The Wellington, NZ-based travel agent I used (via email) is Denise Campbell. She was amazing, as I told you. She worked to create a realistic itinerary, booked us places to stay, advised on restaurants and booked activities. We loved working with her and nothing was not "perfect". She also accommodated changes due to weather problems (e.g. glacier flight cancelled) and handled all billings. We loved her and would use her again in a heartbeat. Be sure to tell her we referred you. Gloria Gery, USA, August 2001

Denise, Wanted to thank you, albeit late, for helping to provide an extraordinary holiday for Mom, Rick and myself. New Zealand is an exceptional country with beautiful sights and incredible people and accommodations. I tell everyone about you and have encouraged them to put New Zealand on the list of travel priorities. Thanks again. Lisa Clausen, USA, March 2001

The trip was FANTASTIC! Gina in Auckland was so nice and her place was probably the spot where we felt most at home. Shelly and I give her 5 stars and hope we can see her again someday. Kevin and Shelly Burgard, USA, September 2000

Hey Glenn, I just wanted to say thank you so much to you and Denise. We had an excellent time in NZ and it was all because of you two. I will most definately be recommending your company to other travellers and we will be using you when we return to NZ (and we will for sure). Thanks once again. Jay and Utah Prohaska, USA, August 2000

Many thanks for your excellent service and taking the time to get the tickets to Mr Ahmed. He was absolutely impressed and wanted me to say thank you for doing what you did. He will certainly recommend your company to his colleagues when he returns to Indonesia. Many thanks again! Imran C., New Zealand, August 2000

Once again thank you very much for your efficient response and help. It is greatly appreciated and I will definitely recommend you to any of my family and friends who plan to travel to NZ. Thanks and kind regards Sarah Kwok, Australia, May 2000

Dear Denise, You are terrific. You've done a wonderful job of getting information about different tour companies. As a matter of fact, you even anticipated a question I was going to ask . . . so I will definitely book through you. Thank you so much for your efforts on my behalf. I hope that when I come to Wellington I can thank you in person. Peter Buttress, USA, April 2000

I can't wait until I return to the US before thanking you for the wonderful NZ arrangements you made for me. I have made very strong friends while staying at the places you recommended. Particularly Vida Whale's Malrex Manor and Harbor View in Wellington. Thanks! Dwayne Morris, USA, March 2000

To attempt to describe how magnificent our visit was to your beautiful country would not be possible. Elaine and I want to personally thank you for making this the best trip we have ever taken and for the lifelong memories we will have. We did not have any negative experiences of any type and I know how difficult this must be for you to plan a trip without knowing someone, but you did it, and obviously your experience in the travel industry was put to the test. Kindest regards Bob and Elaine Ayres, USA, March 2000

Your suggestions are great and I can't tell you how much I appreciate your efforts. Peggy and Ben Brown, USA, January 2000

Thank you very much for the help you have given us. You don't often get service like this anymore. Mike and Mel Glasgow, New Zealand, December 1999


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